Question for TNT Internaational Express

I had twice ordered phones from China brought in by your services
All the PHONES REMOVED FROM ITS CONTENT AND THE CARTON LEFT EMPTY
THERE ARE THIEVES WORKING FROM IN WITHIN YOUR COMPANY AND THEIR DUTY IS TO REMOVE VALUABLES SEND OR ORDERED BY CUSTOMERS
HAVE YOU PEOPLE STILL KEEP THIS POLICY OF STEALING ITEMS OF CISTOMERS WHO SHIP ITEMS THROUGH TNT.????