TNT Internaational Express - Khartoum, DR Congo

Am trying to send a sample of mineral called graphite ,I was asked to get Material Soft Data Sheet ..?
Where from shall I find this certificate ??

How many days a letter will reach an address in malaysia?
How much it will cost?

I had twice ordered phones from China brought in by your services
All the PHONES REMOVED FROM ITS CONTENT AND THE CARTON LEFT EMPTY
THERE ARE THIEVES WORKING FROM IN WITHIN YOUR COMPANY AND THEIR DUTY IS TO REMOVE VALUABLES SEND OR ORDERED BY CUSTOMERS
HAVE YOU PEOPLE STILL KEEP THIS POLICY OF STEALING ITEMS OF CISTOMERS WHO SHIP ITEMS THROUGH TNT.????

How I can get TNT number

If I purchased some items from China and I get it for free shipping . Do I have to pay you any kind of fees when received the items ?

Send mobile to kenya from khartoum, Sudan how much cost in SDG

Do you accept shipping to USA from khartoum?

Dear sir/ madam,

Do you have a service that I can use to collect an envelope with pension documents from World Food Program (UN/ WFP) office in Khartoum to be sent to one of your collection points in Nairobi?